Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
Well done on recording your new professional voicemail greeting with script! Remember that you can update it again in a few months time. I recommend you open your online diary, choose a date 4 months from now and type in – Update Voicemail Greeting with Speech Active’s Video. Your listening skills and pronunciation will be even better than they are now. Especially if you continue your improvement with one of our tailored online English Pronunciation & Fluency Courses.
1. If the reason I was calling you was to ask you what kind of music you like, this little interlude would be perfect. But let me assure you, the reason I was calling was NOT to ask you what kind of music you like.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
2. Be Unique. Your business is creative and different, so shouldn’t your voicemail be, too? Generic greetings like, “I’m away from my desk right now, but I really value your call.
Thank you for your patience and understanding during this time. I will respond as soon as possible.
The second example lets the caller know that there will be a delayed response time. This keeps the caller from thinking you're negligent in returning his or her call.
It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department).
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
The following templates and text ideas can be used for almost any kind of voicemail greeting. You can switch the language of the text blocks by pressing the tab button.