Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
Voicemail is a voice message that a caller leaves when the person called is absent or is busy with another conversation..
We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Cloud technology has enabled many traditional workers to set up a workspace at home with no loss of access to critical business systems. If you’re already using a cloud-based phone system in your business, you will probably be able to reroute employee extensions so they can take calls at home and minimize health risks in the workplace.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
Website: https://www.holdcom.com/script-samples/voicemail-greeting-sample-scripts/
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
Leave a specific request. What do you want your listener to do? Sure, you want them to call you back, but why? To answer a question? To set up an appointment? People will appreciate it if you give them specific actions for their call back. That way they’ll know they won’t be wasting a lot of time on the call back trying to figure out what you want.
So I understand the challenge and temptation to lean on this technology to cover us when we are busy.
You’ve reached [LinkedPhone – Where Freedom Rings]. We are currently off-duty. Our business hours are [Monday through Saturday, 9am to 7pm Eastern Standard Time]. Please leave your name, number, and the reason for your call and we’ll get back to you on the next business day. Thank you.
Note: I have several lessons about communicating on the telephone that may be useful to you:
Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Movies and Television. There is surely no better way to make voicemail fun than with pop culture references. Tim Gunn . Play off a classic line delivered by Humphrey Bogart in Casablanca. "Of all the messages on all the phones in all the world, you have to leave one for me."