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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.

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Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
“Good morning, this is Tuesday, March 30th. Thank you for calling the accounting office at ABC Community Church. This is Kathy and I am sorry I missed your call. I will be in meetings until 3:00 today and will be responding to voicemail after that. If this is a matter that needs immediate attention please contact Stacy at extension 4354. Thank you for calling.” Voice-mail messages should be updated whenever you will be out of the office for an extended period of time.There should be a service standard that all voice-mail are responded to by the end of the business day. .

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More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”

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34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
According to Hubspot, the most effective voicemail is as simple as the following:

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In the video lesson, I shared this example for a common voicemail greeting in English:

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So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.

  • what to say in a professional voicemail

    What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!

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    8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”

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    If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.

    11.) Herzlich Willkommen bei der Mustermann GmbH, Leider erreichen Sie uns ausserhalb unserer Geschäftszeiten oder wir können Ihren Anruf momentan nicht entgegen nehmen. Wenn Sie uns eine Nachricht hinterlassen möchten, dann schreiben Sie uns bitte eine Email an [email protected] - Wir werden uns so schnell wie möglich bei Ihnen melden. Mehr Informationen über uns erfahren Sie auch auf unserer Webseite www.mustermann.de. Vielen Dank für Ihren Anruf.
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    Website: https://www.psychologytoday.com/us/blog/psychologically-minded/201501/don-t-tell-me-call-911

    Similar to your phone greeting, your voicemail greeting should state your private practice name and instructions on what information to leave on the message (such as name, number, and the best time to call back). Include instructions on what callers should do in case of emergency.
    We might also say, “…when I can’t get to my phone” which suggests that it’s not possible for you to check or answer your phone.

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    Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.

    12.) Bienvenido/a a John Doe. Puede contactar con nosotros de lunes a viernes de 8:00h a 12:30h y de 13:00h a 16:30h. En estos momentos no podemos atenderle personalmente. Por favor, deje un mensaje con su nombre y número de teléfono y le devolveremos la llamada tan pronto como sea posible. Para casos urgentes puede contactarnos al teléfono 0821 91039- 1211. Muchas gracias.
    Here are 15 business voicemail greetings to keep your clients and boost your credibility:

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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!

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Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck! Search

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If your auto-attendant starts with the main menu of options, it needs to be clear and have the option to speak with a human-being if the question isn’t answered by the list of options. Try something like this:

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2. Keep your landline just for work. Since I've had a contract mobile phone with squillions of minutes included, I very rarely use my landline anymore so it's become my business phone.

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