There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything.
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When you have new voicemail, the Phone tab in the Skype for Business main window displays the number of your messages. See Contact Card opens the caller's contact card, which lists their phone number, email address, office location, and so on. Open Item in Outlook provides more information about the call.
You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to 9 pm, Monday through Friday. If you would like to leave a voicemail, please include your name and phone number, and we'll respond to you as soon as possible. Thank you and have a nice day.
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With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
There is no need for a voicemail message to convey this, unless the therapist conveyed false expectations in the first place. I used to tune out those “call 911” messages.
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Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Mention the details up front to notify callers of the situation immediately. If possible, specify which dates your office will be closed or when you will be back in business.
Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I …
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.