There's no single best way to craft an after hours greeting. The most important point is that you equip your customers with what they need to know, and give them an avenue to contact you, whether that's through voicemail, email, or other channels.
Thank you for your patience and understanding during this time. I will respond as soon as possible.
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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Thank you for calling Davidson Rentals. We're currently closed today and tomorrow due to the hurricane warning. We expect to reopen on Wednesday at 10 am. After hours support will be unavailable during this time period. Thank you for your cooperation.
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
4. Friendly and professional. Remember, first impressions count so you want to sound both warm and professional. When you record the message, stand up (this will make you sound more confident) and smile (this will soften the voice and make you appear warm).
8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].
Hello, this is Jenny, I’m sorry, at this moment I can’t take your call but please leave a message and I’ll be sure to call you back as soon as I can. Thank you and have a great day.
While it may seem like a small detail, setting up an after hours announcement can help you win and keep customers. By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time.
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note who they left a message with.
Website: https://www.techlicious.com/blog/how-to-prevent-spam-callers-from-leaving-voicemail/
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
30. Hi, you’ve reached [your name] at [your company]. I’m unavailable right now on official duties. But if you leave your name and number and a brief message on why you are calling, I will call you back at the earliest opportunity.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.