The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
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A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be.
Happy Independence Day from Yu Orthodontics! We are closed from the 4th thru the 6th in celebration of the 4th of July holiday. Our office will reopen at 8 am on Monday, July 9th. If you have an emergency, please hang up and dial 911. If this is an urgent matter and you cannot wait to speak to the doctor when we when we are open, please call Dr. Yu directly at 555-4010. If you are calling to inquire about services or schedule an appointment, please leave a message, and we will return your call on Monday. Thank you and have a fun, safe holiday!
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
Website: https://www.modernpsychologist.com/7-best-voicemail-greetings-for-psychologists/
Website: http://soundcommunication.holdcom.com/bid/67458/Personal-vs-Business-Voicemail-Greetings
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
In a concise fashion, you should relate the hours your business functions, and note any potential conflicts such as holidays or business closures. Use an auto attendant if you have more than one menu option for the customer, such as a voicemail box and an emergency support line.
https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
Feel free to use these messages as is or tweak them to fit your company’s needs. To increase response time, we’ve already recorded several generic messages regarding Covid-19 that you can download for free and start using today. Snap Recordings is Offering Free Downloadable Pre-Recorded Messages & Free Rush Delivery on Custom Covid-19 Orders
Website: https://www.xfinity.com/mobile/support/article/how-to-access-voicemail-android-phone
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
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