#6 [automated robot] “The number you have reached, 717-555-9406, is not available. Please leave a message at the beep.” [/automated robot]
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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Website: https://www.simplepractice.com/blog/must-telephone-manners-mental-health-practice/
Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
Mine says "Please don't leave a voicemail because I probably won't be able to understand it. Email or text me instead." It seems to mostly work, in concert with telling people that my handset can't do voice calls (which is true).
To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Written by Aja Frost @ajavuu
“Hi _________, this is _______ ________ again with (your company). For some reason we haven’t been able to connect since I sent you (your demo, proposal, etc.), and believe me, I’ve been sales long enough to know what that probably means. I’m assuming you’ve either found another solution or this has been put on the back burner for now. Either way, that’s fine.
The second example conveys a value for the caller's time that the first example does not. This avoidance of extraneous detail keeps the greeting focused and free of empty wording.
3.) Добро пожаловать в «Вася Пупкин и Ко». В настоящее время мы не можем ответить на ваш звонок лично, или вы звоните нам в не рабочее время. Пожалуйста, оставьте нам сообщение с вашим именем и номером телефона – мы вам перезвоним как можно скорее. Спасибо и до свидания.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
Okay if this is any of my weirdo friends, then I am sorry I did not give you my new number. So here it is: (say your number) and again that number is (say your number). So call me. — Liv. (sing to call me maybe) Hey i missed your call. i hope you aren’t crazy. but leave your name. i will call you maybe.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Website: https://www.hellobetsyann.com/what-to-say-when-clients-call-your-private-practice-scripts-for-therapists/
And best of all-- you can usually set it to forward the call to your cell phone when you are away from the office, thus preventing the need to ever give out your personal cellphone number.
3. “You’ve reached [company name]. We can’t take your call right now, let us call you back! Please leave us your name, number, the reason for your call and the best time to call you back – we don’t want to miss you again. Talk to you soon.” Let your callers know that you don’t want to miss the chance to speak with them by asking for a convenient time to call them back.
State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?