A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
1.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie disponible en nuestras oficinas o está llamando fuera de nuestro horario de trabajo. Por favor, deje un mensaje o envíe un correo electrónico a [email protected]. Gracias por su llamada.
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“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
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Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
Cool Telecom voicemail includes VmX™ Locator technology. When someone gets your voicemail greeting instead of you, they can dial several options to get faster help. Dialing ZERO will ring the operator. Dialing ONE will get you someone else in the office. While dialing TWO will attempt to transfer the call to your cell phone. VmX™ Locator is a standard feature available with all of our systems, both physical and cloud-based.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
4. Engage Your Callers. It may not seem like it, but a business voicemail isn’t that different from a regular business conversation. If you create a dialogue between your callers and yourself, you’re gonna have much more engaged, upbeat, and satisfied callers.
Hello, thank you for calling {insert company name}, to continue service in English, press 1. For service in French, press 2.
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
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