Phone Script: General Message: You have reached the confidential voicemail of _____(Name). If this is an emergency please hang up and dial 911; or call the Colorado Crisis Hotline at 1-844-493-8255; or go to your nearest emergency room. If you would like to schedule an appointment or leave me a general message, please leave a
2. It should only take 8 seconds to connect me with your phone, and no longer. So if I have to listen to 15 seconds of your crappy music, it means you’ve prolonged the connection process just to expose me to your musical tastes. How dare you.
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12 Professional Voicemail Greeting Examples for Business. Every customer interaction is an opportunity for your company to boost its credibility and turn a lead into a sale. Voicemail greetings often create the first impression of your company and shape the foundation of the relationship.
e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.
We’re sharing some practical advice on what you can start doing today to empower your business phone system during the Coronavirus pandemic and create a better customer experience:
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
In closing, this guide should highlight that the options for professional, friendly, interesting, impressive, and concise voicemail greetings are as broad as the imagination. Remember, the best business voicemail greetings are those that are equal parts useful to both the caller wanting a service and the recipient wanting to offer a service. So, ensure the content represents the brand and is engaging to the audience. Now, pick some favorites and give them a practice run. Related Blog Posts 5 Best VoIP Service Providers for Low-Cost International Calling in 20215 Tell-Tale Signs that Your VoIP System is Being HackedBest VoIP Providers for Making Cheap Calls to China in 20215 Google Voice Alternatives in 2021 that Add More Value to Your Business PhoneCompetitors to Vonage in 2021How To Send A Fax Through GmailOoma Login HelpmagicJack Login HelpmagicJack GO Setup: www.MJREG.com Install GuideThis Month in Telecom: January 2019
To avoid mumbling and bumbling, write out a greeting script before you record your message. Also, remember to record your message in a quiet location. Background noise and static are perhaps the clearest signs of an unprofessional business voicemail greeting. Thank you for calling. This is Tiger Electronics, and I'm the general Manager. Please leave a message. If you're calling for parts, call Larry. Thank you. Hi, this is Sissy O'Connor, the General Manager of Tiger Electronics. Please leave your message with your name and number, and I'll get back to you as soon as possible. If you're calling to exchange parts, dial Larry Davenport at Extension 432. Thank you.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
As for the reason... well, I couldn't think of a suitably professional way to say "if you leave me voicemail I will probably avoid my phone for at least a week, delaying my calling you back, so Please Just Don't" ;) M T W T F S S 12 34 5 67 8 9 10 11 12 1314 1516 1718 19 20 21 2223242526 27282930 ceb - (no subject) kake - (no subject) syntaxofthings - (no subject) wild_irises - (no subject) happydork - (no subject) swaldman - (no subject) 1: fun with stationery 2: vital functions 3: [Jupiter Ascending] BEES 4: [academia, plague diaries] A Day, feat. Several Things 5: [embodiment] notes on a nightmare 6: [healthwork, recs] wearable devices 7: vital functions Get Style Clothing Accessories Facial Hair Ties Get Strong Fitness Health Program Review Get Social Family Fatherhood Relationships Social Skills Get Skilled How To Manly Know-How Outdoor/SurvivalPodcastBooks Sports Jackets vs. Blazers vs. Suit Jackets: What’s the Difference? The Complete Guide to Rolling Up Your Shirt Sleeves How and When to Tuck in Your Shirt How Many Times You Can Wear Your Clothes Between Washes A Man’s Guide to Fragrance: How to Choose and Wear Cologne My Go-To Sunglasses for Summer How to Pick the Perfect Men’s Wedding Ring The Colognes of Famous Men How to Grow a Beard: The One and True Guide Your No-Nonsense Guide to Choosing the Right Beard Style Beard Oil FAQs: Answering All Your Pressing Beardly Questions Beard Grooming 101: The Lowdown on Products and Routine Is the Necktie Obsolete? How to Recognize a Quality Tie in 60 Seconds How to Tie a Tie If/How to Wear a Suit Without a Tie How to Do the Perfect Pull-Up How to Do the Monkey Bars How to Spot Someone on the Bench Press How Much Ya Bench? Strength Benchmarks for Men Podcast #741: The Exercise Prescription for Depression and Anxiety Podcast #736: Could Sleeping in Separate Beds Improve Your Relationship? Are You Suffering From Soft Suburban Dad Syndrome? 50 Questions for Self-Examination Podcast #724: The Strange Science of Sweat Which Fitness Program Is Right for You? A Review of the MovNat Workshop Strengthen Your Tribe: A Report on the Atomic Athlete Vanguard ITS Tactical Muster Review Nietzsche’s (Surprisingly Sound) Advice on Choosing a Spouse How a Man Handles a Miscarriage What’s the Right Age to Get a Kid Their First Smartphone? 3 Tech Thinkers Weigh In The Best Riddles for Kids (With Answers!) 9 Ways to Entertain Your Toddler Without Using a Smartphone What’s the Right Age to Get a Kid Their First Smartphone? 3 Tech Thinkers Weigh In Podcast #717: The Fraught, Relatable Relationship Between Winston Churchill and His Son A Brief History of Father’s Day How to Know If a Woman Likes You Podcast #726: What’s Causing the Male Friendship Recession? 18 Great At-Home Date Night Ideas Podcast #707: Did You Pick the Right Partner? Podcast #742: The Power of Talking to Strangers How to Tame the Timing Anxiety Around Texting Podcast #709: The Art of Conversation — A Guided Tour of a Neglected Pleasure Why We Like Some People and Don’t Like Others How to Fold a Dress Shirt for Packing How to Make a PVC Blowgun A Beginner’s Guide to Concrete How to Pack a Bag Using the Ranger Roll How to Take a Punch (To Minimize Its Damage) Everything You Didn’t Know About the Trusty Tape Measure 36 Handy, Lifesaving, and Fun Uses for a Pocketknife How to Jump From a Height Into Water Podcast #739: Rewild Your Life How to Defend Yourself Against Two Assailants in a Stairway How to Store Water for Long-Term Emergencies How to Build a Log Raft
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"