It is appropriate to apologize for missing the call (especially during working hours) and reassure the caller that they will receive a return phone call as soon as possible.
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I am currently away from the office and will return on
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If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
So I understand the challenge and temptation to lean on this technology to cover us when we are busy.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
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If your internal greeting has been deleted, your external greeting is played to all callers. If you have no external greeting, the standard greeting is played.
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.