If your answering system lets you supply your own mp3 or wav audio files for the greetings, consider hiring a pro to record it for you.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
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Due to the COVID-19 pandemic, [insert office name] continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).
4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.
I can turn off voicemail, but unfortunately that's not a sensible option - I need the NHS and the local gov't to be capable of leaving me messages, and voicemail seems to be the only way they're willing to do that. (I *have* left lectures and supervisions to take a medical call, but I am not always by my phone, so.)
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
It is appropriate to apologize for missing the call (especially during working hours) and reassure the caller that they will receive a return phone call as soon as possible.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
3. 4 out of 5 people who employ this service have country music as their song of choice while I wait to be connected. It’s as if country music fans got together and said, “if only we could get 15 seconds of our music into people’s ears, they would see how amazing it is. Does anyone have a bright idea of how we could force people to listen to 15 seconds of country music?”
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
3.) Questa è la mailbox del Signor John Doe. Si prega di lasciare un messaggio o di richiamare questo numero più tardi. Grazie per la vostra comprensione.
Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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5.) Welcome to John Doe. Personally you can reach us Monday to Friday from 7am to 6pm and Saturdays from 10am to 1pm. If you want to place an order or have a question, then please leave your name, customer and phone number. We will call you back as soon as possible. You can always send an email to [email protected]. Many thanks for your call - good bye.
In order to maintain excellent communication standards during this time, please utilize the following templates that were designed to ensure our students, internal service providers and members of our community receive consistent and clear information regarding modified service delivery.
If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, you should update your after hours announcement to avoid confusion.