Merry Christmas! Thank you for calling {insert company name}. From now until December 24th, we are offering a special 10% discount on all purchases. Remember, we will be closed from December 25th to January 2nd and we wish you all the best this holiday season. To speak with a representative, press 1. To place an order, press 2. To inquire about an existing order, press 3. To speak to accounting, press 4. Pres the star key to repeat the menu options. Phone prompt scripting and recordings.
#2 “Hey this is Bryan, leave me a message at the beep. Like you needed me to tell you that, right? I mean, how many times have you done this? You already know what to do.”
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This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call.
Sample Vacation Voicemail Greeting: Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Sample Holiday Voicemail Greeting: Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
Need prescriptions faster? Our curbside pickup is here to save the day! Give us a call when you arrive and our staff will handle the rest without having to leave your car.
Due to the COVID-19 pandemic, our office is currently operating remotely. Please contact us by email at [insert office email address]
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.
Recently one of my students asked a great question about voicemail in English and I thought that you might have the same question as well.
The scenario is that they want to send a private or confidential voicemail and ensure that the recipient can't forward that message to certain people or people not on some approved list. Apparently their former voicemail was able to accomplish this task.
My thought on this is that since Unity is beholden to Exchange, the answer is
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.
2.) Benvenuti alla John Doe. Purtroppo ci state chiamando fuori dal nostro normale orario di lavoro. Ci potete contattare personalmente dal Lunedì al Venerdì dalle 8am alle 6pm e il Sabato dalle 9am alle 4pm. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Vi contatteremo al più presto possibile – Grazie.