True emergencies - such as extraordinary weather - should be addressed in your voicemail if it impacts your business. Thank you for calling the Carona Surf Shop. We are currently closed due to the inclement weather. Our normal business hours are Monday through Saturday, 10 am to 9 pm. Please visit www.caronasurfshop.com to order merchandise and to check our schedule during the hurricane.
47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
State your name first. You would think this would be so basic that it shouldn’t even be mentioned. However, I can’t count the number of times I’ve gotten voicemails where people go on and on and I don’t even know who’s talking to me until the very end. Pretty annoying.
HIPAA POLICY Leaving Messages on an Answering Machine First, you should always be sure that you have called the correct phone number.You can do this by making sure the message on the answering machine either states the phone number or name
This is the WORST. VOICE MAIL. GREETING. EVER. I laughed when Tyler mentioned it on his blog last week, because I had just been talking about it with a friend the week before.
Leave a specific request. What do you want your listener to do? Sure, you want them to call you back, but why? To answer a question? To set up an appointment? People will appreciate it if you give them specific actions for their call back. That way they’ll know they won’t be wasting a lot of time on the call back trying to figure out what you want.
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
Callers to your mailbox may hear one of two greetings: an external greeting for callers outside of MSU-Northern, or an internal greeting for MSU-Northern callers. If you record only an external greeting, then this greeting will be played to both internal and external callers.
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State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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