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Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?

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Hello. This is (name). I'm not available to take your call right now. Please leave your name, phone number, and the best time to reach you. I will get back to you as soon as possible. Employers: Post Jobs Job Search Advice: Careers Resumes Interviewing © 2021 CollegeGrad LLC About Blog Contact Privacy
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page. .

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7. Identify Yourself And Your Business. When you call someone for the first time, unless you know their voice, you really have no way of making sure you actually called the right number.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.

voicemail greeting script for business

-Hello, this is ________. I’m not home right now, but I can take a message. Hang on a second while I get a pencil. (Open a drawer and shuffle stuff around.) OK, what would you like me to tell me?
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.

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Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!

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    Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/

    If your auto-attendant starts with the main menu of options, it needs to be clear and have the option to speak with a human-being if the question isn’t answered by the list of options. Try something like this:
    Composing these types of greetings are fun, but they aren’t applicable for some situations. You may make a funny voicemail greeting for your own personal voicemail box. However, it’s not appropriate for professional or business phones. Here are some humorous examples for …

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    While there are many other script options for your automated phone system, these examples should give you a general idea. On Air offers scripting and professional phone prompt recordings and can help you create greetings that will be welcoming, clear and concise, and engaging for callers. Please enable JavaScript to view the comments powered by Disqus.

    A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
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  • creative voicemail greetings for business

    If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message. To help you create an effective after hours announcement, here are some best practices and sample scripts you can employ.

    23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
    2. Use A Professional Voice Actor (from Fiverr) If your answering system lets you supply your own mp3 or wav audio files for the greetings, consider hiring a pro to record it for you.

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    33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.

    I love my job because [XYZ company] is the best place to work at. Please leave your full name, contact info, number and other details and I’ll call back within 24 hours! Thanks a bunch.”
    3. Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.

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a good business voicemail greeting

Professional phone greetings, prompts & messages on hold can be used for any company type and industry, from banking to medical.

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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.

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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.

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