To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
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It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.
People around us can need help at any time of the day. Many a time friends, family, boss, colleagues, relatives, and acquaintances need to inform us of something important at odd hours. Some may know when to call you and some of them won’t. In cases where you are not accessible, leaving a simple voicemail on your phone can ease their worry.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
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Timing is everything. The moment you receive the lead alert is the best time to make the follow-up call. If you call them days later, your chances of getting them on the phone are greatly diminished. By calling them right away, you’ll talk to more leads which will inevitably boosts sales. Role-play your voicemail scripts so you sound like you’re making your 20th call, not your 1st. Ask your friends and colleagues for honest feedback on your voicemail scripts. Continually review what’s working and what isn’t -- there’s always room for improvement. If you have the lead’s email address, follow up with an email, and let them know in the voicemail you’re going to do so. If you don’t have an email, let them know you’ll follow up with a text.
– Driving to the day care center to pick up Tracy. Leave a message if it is urgent or I shall return your call in a little while.
With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
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Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively Creating a phone message template is the first step in starting a good phone communication procedure – but it …
Long messages are obnoxious. Make your greeting a brief message instead. Now that we have gone over the basic do’s and don’ts of the office voicemail greeting, let’s check out some examples! 15 Professional Voicemail Greeting Samples 1. Company Voicemail Greeting Samples “Hello. Thank you for calling [Company Name].
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Hi! I told you never to call me at this number. But since you did, I left the knife on your back porch…Check to see I got all the blood off. Don’t forget to leave a message, and we’ll talk about the…plan.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."