9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
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(Posted because last time I mentioned thinking about doing this, a lot of you said WOW YES I SHOULD DO THAT THING-- so here is the wording I settled on, but it'd be great to know what you decide on if you do something similar!)
Each example addresses a specific - and common - scenarios and to enable you to leave a message that will create an excellent first impression. Remember, your professional voicemail greeting recording can be an excellent opportunity to put your best foot forward …
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Hello, this is Laura Brown. I’m sorry I can’t take your call right now but please leave me a brief message after the tone and I’ll be sure to return your call as soon as I can. Thank you and have a great day.
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While this information can be tucked behind a phone menu option, it's best to state it upfront in your after hours recording. This way, callers can decide whether to call back at a better time, or leave a voicemail message.
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
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For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information. For example, here is mine: “Hello, you’ve reached the confidential voicemail of Dr. Barb LoFrisco, CounselorBarb, a licensed mental health counselor, licensed marriage and family therapist
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?