4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
When you generate a lead from your website, mention how you obtained their information and reference any material they downloaded. Consider the following script when calling a lead who recently visited your website:
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For example, you might include messages about changes to your operating hours or event cancellations, direct your callers to an online resource for more information, or provide additional instructions on temporary protocols during the outbreak. Reassure them about the precautions you’re taking to ensure their safety and provide specific information when possible, such as when you plan to resume normal operations.
4.) Welcome to John Doe. Personally, you can reach us during our office hours Monday to Thursday from 9am to noon and 2pm to 4pm, and Friday from 9am to noon. You are welcome to tell us your request by mail to [email protected] and we will get back to you as soon as possible - Thank you.
5. Check and reply. Some clients will have a shortlist of people they want to call, so you may not be the only one they are considering. Therefore, make sure you check your messages and reply as soon as you possibly can.
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
If you have a business VoIP phone system that offers an auto attendant feature, you should be able to create a phone menu fairly easily. Be sure to state which key the caller should press to select an option on the menu.
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If you’re looking for funny voicemail messages to leave on your answering machine or cell phone, then here’s some of the best examples to try. We had a contest to find the most hilarious voicemail messages to make us laugh and thought you might want to try a couple out yourself.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
A good business voicemail greeting creates a favorable impression on the customer, whether it’s their first or fifteenth time calling your business. What to say in a business voicemail greeting At the very minimum, you want to say the name of the person or department, and company name so the caller knows they have reached the right place .
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
Repeat your phone number twice. People seem to forget that the receiver of their message has to write the number as you say it. Don’t rush through it. Even when you say it slowly, it’s hard to get down the first time. So repeat it again, so they can check to be sure they got it down right.
To avoid mumbling and bumbling, write out a greeting script before you record your message. Also, remember to record your message in a quiet location. Background noise and static are perhaps the clearest signs of an unprofessional business voicemail greeting. Thank you for calling. This is Tiger Electronics, and I'm the general Manager. Please leave a message. If you're calling for parts, call Larry. Thank you. Hi, this is Sissy O'Connor, the General Manager of Tiger Electronics. Please leave your message with your name and number, and I'll get back to you as soon as possible. If you're calling to exchange parts, dial Larry Davenport at Extension 432. Thank you.
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
You can reach me by calling (your number). That number again is (your number), and ask for _________. I look forward speaking with you and thanks in advance for returning my call.”