When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
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We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message. I'll make sure to return your call as soon as possible. Hello, you’ve reached the office of at [X company].
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
At times voicemails contain clever and witty messages. You can be mislead if you do not understand them. In such cases use your common sense and then record your message. Make sure you set such types of voicemail greetings only for unofficial use of your phone and not for professional purposes. Don’t be a creep because I’m not talking to you. Tell who are you on hearing the beep. I’m a spirit! I will haunt you if you tell me your name and number. You have entered the gateway of heaven. Here I’m God! Be blessed after leaving your contact number. I wasn’t at office yesterday, nor today nor will I be there tomorrow. Vanish. Leave behind a trail of you after the beep. Funny Voicemail Greetings
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70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
-Hi, you’ve reached _____________. Please leave a message after my kid stops (awkward moment of silence) owwwwwwwwwww that hurt!… continuing… after my kid stops hitting me in the back with his hockey stick! BEEP
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
I think it’s a sad reality that most organizations use a telephone system to screen and triage phone calls before transferring the call to the appropriate person – forcing an electronic interaction that isn’t always customer friendly.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.