If your auto-attendant starts with the main menu of options, it needs to be clear and have the option to speak with a human-being if the question isn’t answered by the list of options. Try something like this:
State your name first. You would think this would be so basic that it shouldn’t even be mentioned. However, I can’t count the number of times I’ve gotten voicemails where people go on and on and I don’t even know who’s talking to me until the very end. Pretty annoying.
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Set the expectation by providing a realistic timeline for when the caller can expect a return call. Remember once the expectation has been made, make sure you follow up and return the call as promised.
3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
Leaving the Voicemail. 1. Know what you want to say before you place the call. If you want to be the go-to notary, then you have to exhibit competence on all levels. Don’t spoil your confident image by hemming and hawing and filling your messages with “uhhhhs,” and “ummmms.”. Consider writing out what you want to say beforehand.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
Thank you for calling [Company Name]. Our offices are currently closed for the day. Standard office hours are Monday to Friday, 8 AM to 8 PM Eastern Time. Did you know that you can check your account status with us 24 hours a day / 7 days a week by visiting [account login webpage]? Here you can view information about your account, as well as answers to general questions you may have. Otherwise, please call back during standard office hours, and we will be happy to assist you. To repeat this message, press the # key. Holiday Greetings
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Many of our customers also choose to use services like Fiverr to get quick, quality audio for their voicemail greeting. How many voice mail extensions do I get?
Vacation Business Voicemail Example Templates As a small business, it’s not uncommon for the whole business to go on vacation, especially if you are the sole service provider. If this is the case for your company, or if you get a lot of business calls on your personal phone, it is wise to let potential customers know.
– Hello. You have reached Tim’s office. I cannot answer the phone right now but I will return your call as soon as possible. Please leave a message if it is urgent or you can call my secretary on the extension (number). If this call is regarding a query, you can logon on to our website (website’s name) and leave a message.
When following up with leads, it’s important to have well-practiced voicemail scripts in place. You will leave a lot of them so do your best to come across as helpful, friendly, and professional
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
This message is for Ms. Smith. This Laura from Dr. Tracy’s office calling about your last appointment. We’d like to share some details regarding your visit with you. You can return my call at 444-444-4444 anytime, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Have a good day.