According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings. 1. Personal Business Voicemail Greeting
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State the purpose of your call. In as few words as possible, state why you’re calling. Is it in regards to an interview appointment? Are you following up on a previous meeting?
31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Hi. I'm Kerry McCall. Many of my clients call me "The Phone Voice". Daily, I'm recording and producing the phone recordings, mesages and greetings used by businesses and networks nationwide. There's a good chance you've already heard my voice, and I'd like to have the opportunity to help you quickly get the greetings you need.
Avoiding extraneous detail in your voicemail greeting is essential for saving your caller from unnecessary information. It shows callers that you value their time and keeps your professional priorities in check. Consider the following examples: Hi, how are you today? Thank you for calling. You have reached the voicemail box of Steven Haven. I am unavailable to answer the phone right now. From May 20th - 31st, I will be in Disney World with my family. Please leave your name and number and I'll get back to you as soon as I can, when I return June 1st. Should you need to reach someone in the meantime, please dial client services at 1.800.801.3381 option 2. Thank you and have a great day. Hi, this is Steven Haven. I'm currently away from the office until June 1st. Please leave your name and number and I will get back to you as soon as possible. Thank you.
Mom… Dad. I know you are mad that I’m never home to take your calls. So, as a solution to this, I think you guys should give me an early birthday present: a cell phone. beep.
Need script options? Take a look at these templates (and modify them as you please):
8. “Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you’d like to chat, and I’ll get to back to you ASAP.”
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
5.) Добро пожаловать на персональный почтовый ящик Ивана Иванова, компания «Вася Пупкин и Ко». Пожалуйста, оставьте сообщение и свой номер телефона после гудка. Вам обязательно перезвонят. Для срочных запросов, пожалуйста, отправьте письмо на [email protected]. Большое спасибо за ваш звонок.
Note: to fill someone is means to give them necessary details and keep them up-to-date with information.