Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
4. You have reached [your business]. All of our sales representatives are busy serving other customers but we would like to return your call as soon as possible. For current pricing information or to check the status of your order, please visit us on the web at [your website]. Otherwise, please leave us a message with your name and number after the tone. If you would like to return to the previous menu, press the [key to main menu].
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Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Another FSBO voicemail script might include talking about your connection to the neighborhood:
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Hey Jake, if I wanted to email you, I would’ve emailed you. It’s not like I forgot email existed until I heard your voice mail greeting and thought “Holy crap! TOTALLY forgot about that whole email thing! Let me hang up on this phone call and waste another 5 minutes sending you an email that would have taken me 20 seconds to speak.”
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
– Hi, I will be studying at the University library till late. Cannot carry my phone inside. Will get back to you as soon as I can. So leave a message after the beep.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message. Here are Best witty voice mail greetings ideas: My ass and I are out for a walk.
6. Use a service. If you are working full time and don't want to miss your calls, consider a call answering service. Basically, it's like having a receptionist to answer your calls and take messages.
Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....
Have you ever stopped to hear the following, ‘’Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.