Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
You may also email the [insert office name] at [insert office email] this email is being monitored between 8:30 a.m. and 4:30 p.m., Monday through Friday.
.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
When you get this message, please call me back at (your number). That number again is (your number) and ask for _________. I look forward to speaking with you, and I guarantee you’ll be glad you returned this call.”
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
We look forward to serving you so please leave your contact info, details and reason for calling after the beep. We will call you right back!
The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may also want to include your address if there are multiple companies with the same name.
It was funny the first time it got you, and then it was not funny the next 8,306 times.
English scriptFrench Canadian scriptSpanish scriptBilingual English & French Canadian scriptBilingual English & Spanish script
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
“Good morning, this is Tuesday, March 30th. Thank you for calling the accounting office at ABC Community Church. This is Kathy and I am sorry I missed your call. I will be in meetings until 3:00 today and will be responding to voicemail after that. If this is a matter that needs immediate attention please contact Stacy at extension 4354. Thank you for calling.” Voice-mail messages should be updated whenever you will be out of the office for an extended period of time.There should be a service standard that all voice-mail are responded to by the end of the business day.
This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Voicemails don’t necessarily have to be monotonous or extremely jazzy or funky. What you’re looking for is a balance between the two. Whenever I call someone and their voicemail greeting is playing, it tells me a lot about who they are, as a person. Which is why, you’ve got to put a little bit of “you” when it comes to voicemail. And the best part about all of this is, since you couldn’t come to the phone, at least the callers are having a good time listening to the message.