Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
We put a lot of effort into trying to get people not to leave messages on the old house phone (long story, there was some reason I forget why we couldn't turn the voicemail off). Messages with words in don't work. Even if you make them 10 minutes long and full of "Please do not leave voicemail here, we won't hear it" repeatedly, people will sit through it and then leave a message. We eventually settled on something that sounded like a very noisy modem, which mostly worked. I have no idea whether people would recognise modem noises these days though, especially if this is for a mobile number...
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Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
You've reached [name]'s voicemail. If you need to get a message to me, if possible please send a text, or send an e-mail to [e-mail address], rather than leave voicemail. I'll get back to you as soon as possible. Again, please text me, or send an e-mail to [e-mail address].
-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
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2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Formal Voicemail Greetings. A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be. Good …
Phone systems have gotten very complex and have countless features that can help improve how an organization manages phone communication.
After the tone, leave your name, number, and tell where you left the money. I’ll get back to you as soon as it’s safe for you to come out of hiding.
2. My ass and I are out for a walk. So as soon as I can get my ass back in the house, I’ll give you a call. Leave a message till then.
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.