5.) Все наши сотрудники по-прежнему заняты с другими клиентами. Пожалуйста, оставьте сообщение или свяжитесь с нами по электронной почте - мы свяжемся с вами как можно скорее. Большое спасибо за ваш звонок - До свидания.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Your voicemails will be delivered to your E-mail as audio files. You can also have them delivered to your home on CD or USB memory stick. Place An Order Preserve a Voicemail Greeting
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
Your voicemail recording should include several key elements to communicate with your customers. The most important parts of your greeting are: Announcement and identification (“Hello! You’ve reached [your name] with [your business’s name]”) A brief apology (“I’m sorry, but we are unable to take your call as we are [closed, assisting guests, away from the desk, etc.]”) Invitation to leave a message Information you want from them (“Please leave your name, number, and reason for calling”) Promise of a callback and timeframe (“You’ll hear from us within 24 hours!”) How to Sound Your Best
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
If You've found this advice helpful, please consider a donation to help keep this type of assistance on-line and available.
For example, if you have an alternative method of contact, you can leave the details of it here.
A DUI attorney needs to be available on urgent notice as the clients can get mired into specific charges anytime, anywhere. Let us analyze how the ideal attorney voicemail scripts should be.