4.) Добро пожаловать, это г-н Пупкин. Мистер Пупкин находится не на рабочем месте. Пожалуйста, оставьте сообщение, чтобы Г-Н Пупкин мог перезвонить вам как можно скорее. Большое спасибо за ваш звонок.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation. Voicemail greetings for the customer service phone number
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
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12.) Bienvenue chez JohnDoe. Vous pouvez nous joindre du lundi au vendredi de 8h à 12h30 et de 13 heures à 16h30. Nous ne pouvons pas prendre votre appel pour le moment. Laissez un message avec votre nom et votre numéro de téléphone et nous vous rappellerons dès que possible. En cas d'urgence, vous pouvez nous joindre sur le numéro 0821 91039- 1211. Merci beaucoup.
5.) Добро пожаловать на персональный почтовый ящик Ивана Иванова, компания «Вася Пупкин и Ко». Пожалуйста, оставьте сообщение и свой номер телефона после гудка. Вам обязательно перезвонят. Для срочных запросов, пожалуйста, отправьте письмо на [email protected]. Большое спасибо за ваш звонок.
Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message
1.) Herzlich willkommen bei Mustermann. Bitte drücken Sie für Fragen zum Kauf oder Verkauf die 1. Für Fragen zu einer Zahlung drücken Sie die 2. Als Geschäftskunde die Taste 3. Für eine Frage im Zusammenhang einer Reparatur oder Garantie drücken Sie die Taste 4. Für alle anderen Anliegen drücken Sie bitte die 5. Um die Auswahl nochmals zu wiederhohlen, drücken Sie bitte die 0.
28. Hello, you’ve reached [your name]. I can’t come to the phone right now, probably because I’ve just stepped away from my desk, but possibly because I’m trapped under something heavy. Leave a message and I’ll call you back within one business day — and if I don’t, please send help.
1.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, на данный момент никого нет в офисе, или вы звоните в не рабочее время. Пожалуйста, оставьте сообщение или отправьте письмо на [email protected]. Большое спасибо за ваш звонок.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.