Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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• Linear Hunting: routes calls to the first idle line in sequential order, starting with the first line in the group to the last line in the group. You specify the order (sequence) of the lines within the group.
Enable the message waiting indicator for your desk phone by checking the box next to Use phone message waiting indicator. 6 Enable Voicemail Notifications 5
Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
When your company needs a superior business voicemail system, give us a call. We can help! We’ve been delivering professional hosted PBX solutions since 1997 and as a result, we offer experience you can trust. Get started today by comparing our business phone plans or request a free demo!
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
Your voicemail greeting can make a positive or negative impression on people. By considering your target audience and tone, you should be able to keep it positive. Length: Don’t make people wait minutes to leave a message. Apologies: If people expect your to be available, apologize for missing their call. Set expectations: Let people know when they may receive a callback, but be realistic. Accuracy: If you change your voicemail for things like holidays, be sure to update it when needed. How do You Set Up a Business Voicemail?
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You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
It’s important that your voicemail makes a good impression and conveys professionalism to anyone who calls. Here at UniTel Voice, we specialize in helping business owners set up a virtual voicemail system that not only helps them sound professional but also keeps them connected with voicemail-to-email and voicemail transcription (voice-to-text) technology.
A name recording is the most basic way to personalize your voicemail box. It inserts your name into the default unavailable greeting: “The person at mailbox [four-digit voicemail box number] is unavailable. Please leave your message after the tone. When done, hang up or press the pound key.” Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 2 to record your name. Default Unavailable Greeting
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39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
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