Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
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Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
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Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
8.) Benvenuti al Servizio Assistenza della John Doe. Purtroppo, tutte le linee sono occupate al momento. Si prega di lasciare un messaggio dopo il segnale con il vostro nome e numero di telefono. Vi richiameremo al più presto possibile. Vi auguriamo una buona giornata.
(in british accent) oh my god nooooo you’ve made me spill my tea you trotter !!!!! *running footsteps and random sscreaming* leave a message ill listen and call back when Im not busy beating my bloody siblings with a shoe.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.” This is our OpenPhone after-hours greeting. Simple, concise, and friendly.
Need script options? Take a look at these templates (and modify them as you please):
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• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.
"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.