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Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
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However, do not waste the caller’s time. They may hang up if they are forced to listen to a needlessly lengthy and uninteresting voicemail greeting.
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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.
5.) Bienvenido/a al buzón de voz personal de Dirk Schuster, de la empresa John Doe. Por favor, deje un mensaje con su número de teléfono después de la señal. Le devolverá la llamada tan pronto como sea posible. Para peticiones urgentes, le rogamos que envíe un correo electrónico a [email protected]. Muchas gracias por su llamada.
Remember to include your natural inflections and intonation to sound warm, welcoming and interested.
6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
8.) Bienvenue sur le Service de John Doe. Malheureusement, toutes les lignes sont occupées pour le moment. Laissez un message après le bip sonore avec votre nom et numéro de téléphone. Nous vous rappellerons dès que possible. Nous vous souhaitons une bonne journée.
6.) Hola y bienvenido/a a John Doe AG, la agencia para muestras de productos. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, inténtelo de nuevo más tarde o manténgase a la espera. Gracias. Su equipo de John Doe.
Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
If you are going to be unavailable for a predetermined time, let people know. Example, if you are on vacation for the next two weeks, inform your callers in your greeting that you will be returning calls on such and such date. This way they expect it to take a couple of weeks before you get back to them instead of stewing over why you haven't returned their call.
Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
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