2.) Per evitare lunghe liste di attesa, potete lasciarci un messaggio oppure inviarci una e-mail a: [email protected]. Vi contatteremo al più presto possibile. Grazie per la vostra chiamata – Arrivederci.
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The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
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1.) Esta chamada pode ser monitorada e gravada para fins de treinamento e controle de qualidade
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After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
1.( مرحبا بكم في .John Doe AG للأسف، كل الخطوط مشغولة في الوقت الراهن. يرجى الانتظار قليلا. سوف نكون معكم بعد قليل. 2.( عزيزي المتصل. للأسف، جميع مندوبينا مشغولون مع عملاء آخرين. يرجى الانتظار قليلا. شكرا 3.( أهلا ومرحبا بكم. من فضلك لا تغلق الخط. سيتم ربط اتصالكم في لحظات. 4.( عزيزي المتصل، لقد طلبت رقم الممارس المشترك xyz. حاليا، كل خطوطنا مشغولة. نرجوا أن تصبروا قليلا. سيتم ربطكم بأول مظف متاح في أقرب وقت ممكن. 5.( مرحبا بكم في - John Doe شكرا لاتصالكم. في الوقت الراهن، جميعنا نجري محادثات مع زبناء آخرين. يرجى الانتظار، سنكون معكم خلال لحظات.
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Block incoming calls from up to 32 selected phone numbers as well as all callers who do not show their Caller ID information. Those callers can dial *82 to allow the Caller ID information to show when calling your number while this feature is active.
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Here’s another funny one for those times you really want to lighten the business mood:
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Alternatively, if you would like to leave your name, number and the reason that you are contacting us, we will make sure that the right representative gets back to you as soon as possible. Our website address again is www.sugarsweets.com. Thank you.