5.) Welcome to the personal mailbox from Dirk Schuster, company John Doe. Please leave message with your phone number after the tone. You will be called back as soon as possible. For urgent requests, please send an email to [email protected]. Many thanks for your call.
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.
8.) Herzlich Willkommen in der Service Abteilung der Mustermann GmbH. Leider sind im Augenblick alle Leitungen belegt. Bitte hinterlassen Sie nach dem Signalton eine Nachricht mit Ihrem Namen und Ihrer Telefonnummer. Wir rufen Sie baldmöglichst zurück. Wir wünschen Ihnen einen schönen Tag.
Next to Message Storage, use the drop-down menu to select where you want to store your messages:
"You see a lot more people working on collaboration technologies where you can share and exchange information in more social media-like contexts," he says.
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Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Shawn Hakl is head of new products for Verizon's business division. Before the digital era, he says more than 80 percent of business lines had voice mail. Now, he estimates only a third of office phones have it.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
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Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
Sheehan, who is 28, says the demise of voice mail is part of a general shift away from more formal communication in all forms.