In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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3.) Welcome to John Doe - For German please press the 1 - for English please press 2.
"If my mom needs to reach me, she'll send a text, like 'Call me now,' if I don't answer," she says.
2.) Só um momento, por favor, vamos lhe atender em breve. Você já visitou o nosso site www.johndoe.com? Você pode encontrar informações interessantes sobre a nossa empresa por lá. Você também pode enviar um e-mail para [email protected]. Um momento por favor. Nós te atenderemos em breve.
23. Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
Voicemail allows you to access your phone messages while you're in your business or away from work.
Jessica Sheehan agrees. She heads social media for JPMorgan Chase and was one of the employees opting to get rid of voice mail. Everyone she works with already knows the best way to reach her is on Twitter, Facebook, instant message or text — even her mom.
10.) Hola y bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada personalmente. Gracias por su comprensión. Estamos trabajando para encontrar una solución. Si lo desea, puede dejar un mensaje en nuestra página web www.johndoe.de. Gracias y hasta pronto.
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
You can set up new voice mailboxes before or after the migration, and after the migration, you can set up mailboxes by dialing “*298” from your desk phone, entering the default PIN “COXCOM” (269266), and following the prompts.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
When you slow down your speech, you are giving the caller time to acknowledge the information that you are giving. Therefore, breathe naturally.
Bonus Tip: If you find that people get cut off before completing their message, call your cell phone carrier and for a couple dollars a month, you can lengthen the time people have to leave you messages.
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.