A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
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If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
3.) Benvenuti alla John Doe. Al momento non possiamo rispondere personalmente alla vostra chiamata, oppure ci state chiamando fuori dall’orario di lavoro. Si prega di lasciare un messaggio con il vostro nome e numero di telefono – vi richiameremo al più presto possibile. Grazie e arrivederci.
1.) Welcome to John Doe. Unfortunately, there is no one in the office right now or your are calling outside of business hours. Please leave a message or send an email to [email protected]. Many thanks for your call.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
4.) Estimado/a cliente/a, ha marcado el número de la compañía xyz. En estos momentos todas nuestras líneas están ocupadas. Le rogamos que tenga paciencia. Le atenderemos lo antes posible en cuanto uno de nuestros ayudantes esté disponible.
The next level would be the my customized greetings and that is an advanced topic and will not be covered in this document. We may in the future put some information out in a how to document.
I recommend Sound Telecom to anyone who wants their phones answered by a living, breathing person who is professional and courteous at all times. When I need to forward my calls, it is a stress-free experience.
“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
Finally, you can mention your name in the recording. This is a good idea if your calls are still coming into a cell phone. If you’re on a first name basis with all your customers, it adds that extra personal touch to include your name in the voicemail. If you’re not on a first name basis, but you’d like to be, then use your name to encourage customers to use it!
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
4.) Willkommen bei Herrn Mustermann. Herr Mustermann ist gerade nicht am Platz. Bitte hinterlassen Sie eine Nachricht, damit Sie Herr Mustermann so rasch wie möglich zurückrufen kann. Vielen Dank für Ihren Anruf.
6.( أهلا ومرحبا بكم في John Doe AG - وكالة للمنتجات. للأسف، كل الخطوط مشغولة في الوقت الراهن. يرجى المحاولة مرة أخرى في وقت لاحق أو الانتظار بضع لحظات. شكرا لكم، فريق John Doe
Don't use humor – When recording a voicemail message, it is tempting to create an amusing message. However, even if your voicemail is for both personal and professional use, inappropriate humor could cause the caller to form a negative impression of you.