Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Another great information you can put in your voicemail messages is to inform your prospects when you can reach out to them say the next morning or mid-afternoon and more so that they can be aware of when they can expect a call from you.
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“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
However, do not waste the caller’s time. They may hang up if they are forced to listen to a needlessly lengthy and uninteresting voicemail greeting.
1.) Bienvenido/a a John Doe AG. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Le rogamos que tenga un poco de paciencia. En seguida le atenderemos.
• Linear Hunting: routes calls to the first idle line in sequential order, starting with the first line in the group to the last line in the group. You specify the order (sequence) of the lines within the group.
a standard greeting (as recorded by the administrator or other person), followed by the mailbox owner's name (as recorded by the owner), and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
You can enable or disable a greeting using the radio buttons at the top of the pane. The standard greeting cannot be disabled, however, the alternate greeting can be enabled in its place. Choose your own recording or use the system default.
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
You can set up and manage your voicemail greetings in the Calling User Portal.
If you are off-campus, connect to UBVPNSign into the Personal Communications Assistant using your UBITName and password.Select Messaging AssistantSelect Greetings from the menu bar at the top of the screenSelect the name of the greeting you want to update
Your voicemail is set up with a default greeting, but you can record a personal greeting any time you want.
Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
"Awesome job, your team are rock stars. Music and voices work well together, has nice flow/transition. Thank you for your service, Dave. "
Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).