Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
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2.) To avoid long waiting times you can leave a message or send us an email to [email protected]. We will contact you as soon as possible. Many thanks for your call - Good bye.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
"Even responses have gotten shorter," she adds. "I was noticing that with some emails from four years ago where I had these very long, 'Hello, I hope all is well,' sort of like longer emails to now I'm much more — blunt." voicemail voice mail JPMorgan Chase workplace productivity Read & Listen Home News Arts & Life Music Podcasts Programs Connect Newsletters Facebook Twitter Instagram Press Contact & Help About NPR Overview Diversity Ethics Finances Public Editor Corrections Get Involved Support Public Radio Sponsor NPR NPR Careers NPR Shop NPR Events NPR Extra Terms of Use Privacy Your Privacy Choices Text Only Home Subscribe CRM Magazine CRM eWeekly (e-Newsletter) News CRM Featured Articles CRM Across the Wire In Depth Features ViewPoints Case Studies Columns Insight Blog Customer Service Marketing Sales More Topics Analytics Big Data CRM Channel Management Cloud-based CRM Enterprise CRM Integration Mobile SMB/Mid-market CRM Social CRM Topics Industries White Papers Best Practices Series Reports & Research Resources CRM Buyer's Guide & Directory Current Issue Previous Issues Market Awards Service Awards Jobs Webinars Events CXConnect CRM Evolution Conference Smart Customer Service Conference SpeechTek Digital Experience Conference About What Is CRM? About Us Contact US How to Advertise Getting Covered Editorial Calendar Reprints November 1, 2014 By Leonard Klie, Editor, CRM magazine and SmartCustomerService.com Business Voicemail Goes Unanswered
3.) Questo è un servizio a pagamento. Se rimanete in linea, sarete connessi ad un tecnico, altrimenti si prega di riattaccare.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
6.) Benvenuti alla John Doe. A causa di lavori di manutenzione, al momento non possiamo rispondere alla vostra chiamata. Siete invitati a inviarci una e-mail a: [email protected]. I nostri dipendenti risponderanno alla vostra e-mail al più presto possibile. Ci scusiamo per la temporanea limitazione! Ringraziamo per la vostra comprensione!
We are very pleased with using Sound Telecom as our answering service. The staff that answers our phones are always pleasant and courteous and our messages are delivered promptly.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.