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You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message Iâll call you back as soon as possible.
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6.) Hello and welcome to the John Doe AG - Agency for sample products. Unfortunately, all of our lines are busy at the moment. Please try again later or remain on the line. Thank you, your John Doe team.
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Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »
Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
Many voice providers offer free services that will transfer voicemails into emails.
Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
5.) Welcome to the personal mailbox from Dirk Schuster, company John Doe. Please leave message with your phone number after the tone. You will be called back as soon as possible. For urgent requests, please send an email to [email protected]. Many thanks for your call.
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3.) This is the mailbox of Mr. John Doe. Please leave a message or call this number again at a later time. Thank you for your understanding.
The above section details types of phrasing to avoid; however, it doesnât detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldnât say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, itâll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Donât Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Donât Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: Itâs important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesnât stress this. For example, âIâll call you when I can,â âIf I donât return your call, please call backââthese phrases are terrible and completely destroy any good will you may have with a caller.
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6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason youâre calling, and Iâll call you back as soon as possible.
Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
Sheehan, who is 28, says the demise of voice mail is part of a general shift away from more formal communication in all forms.