The voicemail message can be anywhere between 10- 25 seconds. Keep it as short as you can because the prospects need to hear the vital details in it.
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Your current customers will like you just a little bit more and you’ll make it easier for new leads to get details on your cleaning services if you are not available to take their call. So, what makes a good voicemail for a cleaning business? There are 5 things that every voicemail recording should include: 1 & 2. Company name & website
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
2.) Damit Sie nicht unnötig warten müssen können Sie uns gerne eine Nachricht hinterlassen oder uns eine Email an [email protected] schreiben. Wir werden uns dann umgehend bei Ihnen melden. Vielen Dank für Ihren Anruf. Auf Wiederhören.
5.) Herzlich willkommen bei der Mustermann GmbH . Persönlich erreichen Sie uns Montags bis Freitags von 7:00 - 18:00 Uhr und Samstags von 10:00 - 13:00 Uhr. Falls Sie eine Bestellung aufgeben möchten oder eine Frage haben, dann nennen Sie uns bitte Ihren Namen, Kundennummer sowie ihre Telefonnummer, damit wir Sie zurückrufen können. Sie können uns auch jederzeit eine Email an [email protected] senden. Vielen Dank für ihren Anruf. Auf Wiederhören.
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
That doesn't necessarily mean the telecom giant makes less money. Hakl says businesses are substituting other, newer services that they're using instead.
He says checking voice mail, with all the announcements, codes and prompts, took 10 to 15 minutes out of a day, not including the time required to call each person back.
Don’t Use The Computer Generated Greeting—I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave a message at the tone.” Even if the number repeated by the system is the same one I have for the person, it requires extra work on my part to confirm I’ve dialed the right number and even then I am still left wondering if this is the right number for the person I am calling.
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
1.) Estimado/a cliente/a, todos nuestros empleados están ocupados atendiendo a otros usuarios. Por favor, inténtelo de nuevo más tarde. Si tiene preguntas sobre nuestros productos o sobre su pedido, no dude en enviarnos un correo electrónico. Nuestro servicio de atención al cliente procesará su solicitud lo antes posible. Gracias.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
4.) Herzlich willkommen bei Mustermann. Haben Sie Fragen zu einer Bestellung, dann drücken Sie bitte die 1, für Änderungen an Ihrer Speisekarte oder Ihren Öffnungszeiten drücken Sie bitte die 2, bei Fragen zu einer Rechnung die 3, und für Informationen zu ihrem aktuellen Auftrag die 4.
This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.