“Thank you for calling (your name), voted your #1 realtor in (insert county name). I’m either away from my desk or helping another customer find their dream home. Please leave your name and number, and I’ll be sure to return your call as soon as possible.”
11.) Добро пожаловать в «Вася Пупкин и Ко», к сожалению, вы позвонили нам в не рабочее время, или мы не можем принять ваш звонок в данный момент. Если вы хотите оставить нам сообщение, то, пожалуйста, обратитесь к нам по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Для получения дополнительной информации о нас, пожалуйста, посетите наш сайт www.johndoe.de. Большое спасибо за ваш звонок.
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Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
1.) Herzlich willkommen bei der Mustermann AG. Leider sind im Augenblick alle Leitungen belegt. Bitte haben Sie ein wenig Geduld. Wir sind gleich für Sie da.
6.) Hello and welcome to the John Doe AG - Agency for sample products. Unfortunately, all of our lines are busy at the moment. Please try again later or remain on the line. Thank you, your John Doe team.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
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8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.
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Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
This guide will detail how to set the voicemail greeting in 8x8 Admin Console. This method will only set your first and last name. For instructions on how to set a full greeting see How do I set up my voicemail in 8x8 Admin Console?
4.) Все сотрудники до сих пор общаются с другими клиентами. Пожалуйста, подождите, вы будете соединены в ближайшее время. – ПАУЗА – К сожалению, все сотрудники по-прежнему заняты. Пожалуйста, оставайтесь на связи. Вы также можете связаться с нами по электронной почте [email protected]. Мы свяжемся с вами как можно скорее.
Interesting Read : Why Should You Say NO To Increasing Customer Service Calls In 2020? Best Business Voicemail Greetings examples that you can try today for your brand
e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Your voicemail greeting may be someone’s first impression of you. Make sure it is a positive one. Share Post