The greeting can also include a fixed system prompt that instructs the caller to leave a message after the tone or to press a key for further options. The default busy greeting plays a fixed system message that informs the caller that the user is on the phone followed by the prompt to leave a message.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
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We offer a variety of Custom Message Delivery options including Fax, E-mail, Web Portal (online retrieval) and more.
1.) Benvenuti alla John Doe. Per domande riguardanti gli acquisti o le vendite si prega di premere 1. Per domande riguardanti i pagamenti si prega di premere 2. Se siete un cliente aziendale si prega di premere 3, per domande riguardanti riparazioni o garanzie, si prega di premere 4. Per qualsiasi altro problema si prega di premere 5. Per riascoltare questo menu, premere 0.
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.
2.) Esta llamada es gratuita excepto por la aplicación de las tarifas de teléfono habituales.
One of the most challenging aspects of writing for speech is optimising text to be read aloud and recorded. On paper, long, complex sentences are easily accommodated. When read out aloud, the same sentences can sound awkward and confusing.
If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
6.) Hello and welcome to the John Doe AG - Agency for sample products. Unfortunately, all of our lines are busy at the moment. Please try again later or remain on the line. Thank you, your John Doe team.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
5.) Bem-vindo a John Doe - Obrigado por sua ligação. Atualmente estamos todos em atendimento. Por favor, aguarde, lhe atenderemos em breve
6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
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