Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
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Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.
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8.) Добро пожаловать в отдел обслуживания «Вася Пупкин и Ко». К сожалению, на данный момент все линии заняты. Пожалуйста, оставьте сообщение после сигнала, укажите свое имя и номер телефона. Мы вам перезвоним как можно скорее. Мы желаем вам хорошего дня.
2.) Cette ligne téléphonique est gratuite, sauf pour les frais de téléphone normaux
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Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
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In order to ensure customer satisfaction, it is not only important how a business records their outgoing voicemail greeting, but also how they respond to incoming messages. It has been reported that most individuals do not mind leaving voicemail messages, but they can often become frustrated and disheartened when a business does not return their call in a timely manner or ignores the voicemail altogether.
5.) Sehr geehrte Kunden, unser Büro ist vom 24 Dezember bis zum 2.Januar nicht besetzt. Sie erreichen uns wie gewohnt ab Montag den 5. Januar. Wir wünschen Ihnen und Ihrer Familie ein frohes Weihnachtsfest und ein gutes und erfolgreiches neue Jahr.
There is no avoiding it, life can occasionally prevent you from being able to pick up your phone.
3.) Questo è un servizio a pagamento. Se rimanete in linea, sarete connessi ad un tecnico, altrimenti si prega di riattaccare.
4.) Welcome to Mr. John Doe. Mr. Doe is away from his desk. Please leave a message that Mr. Doe can call you back as soon as possible. Many thanks for your call.
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"Everyone is looking for instant gratification, and if you can't provide that...a lot of times they'll simply hang up," he says. "Companies are losing a lot of business opportunities because people are not leaving them messages. "