In both the consumer and business world, it's becoming more common to hear voicemail prompts that warn callers that their messages might not be heard for a while and suggest that they send a text message or email instead.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
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“CBW Productions got its start in a two-bedroom apartment in Cohasset in 1999, and in the early days, most business was in professional voiceover recordings. But after the attacks of 9/11, Verizon hired the firm to permanently record victims’ last messages sent and provide them to survivors.”
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4.) Dear caller, you have dialed the number of the joint practice xyz. Currently all our lines are occupied. We ask for your patience. You will be connected to the next available assistant as soon as possible.
These tips will guarantee that you make a great impression and maybe even get someone to leave a message or two.
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15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
2.) Bienvenue chez John Doe. Malheureusement, vous appelez en dehors des heures de bureau. Personnellement, vous pouvez appeler du lundi au vendredi de 8h à 18h et le samedi de 9h à 16h. Laissez un message ou envoyez-nous un email sur : [email protected]. Nous vous recontacterons dès que nous le pourrons. Merci.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?