6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
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Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
I recommend Sound Telecom to anyone who wants their phones answered by a living, breathing person who is professional and courteous at all times. When I need to forward my calls, it is a stress-free experience.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
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Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
3.) Здравствуйте и добро пожаловать. Пожалуйста, не вешайте трубку. Вас скоро соединят.
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
6.) Bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada. Si lo desea, puede escribirnos un correo electrónico a [email protected]. Uno de nuestros empleados le contestará lo antes posible. Disculpe las molestias. Gracias por su comprensión.