Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
However, Hinze says that the way businesses use voicemail has changed radically. What once meant a constantly clogged answering machine is now a service that almost always involves the incorporation of more modern functions like automated message transcription. For customers picking up a phone after your normal hours of operation, rather than going to your website, voicemail greetings can keep them apprised of business hours, brief company news items and other critical information.
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So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.
"People started raising their hands. They started volunteering, 'Please take my voice mail away. It's annoying, it's redundant, I never use it anymore,' " she says.
If you will follow these simple tips, you will make a positive impression through your voicemail greeting. If you have any additional tips, please share them in the comments section below this post.
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Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
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A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
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5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.