What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
4.) Herzlich willkommen bei der Mustermann GmbH. Persönlich erreichen Sie uns während unserer Bürozeiten Montag bis Donnerstag von 09 bis 12 und 14 bis 16 Uhr, sowie Freitag von 09 bis 12 Uhr. Gerne können Sie uns Ihr Anliegen per Mail an [email protected] mitteilen und wir werden uns umgehend bei Ihnen melden - Vielen Dank.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
5.) Dear customers, our office will be closed from December 24 through January 2. You can reach us as usual on Monday 5 January. We wish you and your family a merry christmas and a happy and successful new year..
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Do you have a crowning achievement or hold a competitive advantage? Showcase that within your voicemail so you’ll be memorable and emphasize why working with you is an advantage. Here’s an example of a professional voicemail someone in real estate could use:
11.) Welcome to John Doe, unfortunately you have reached us outside business hours, or we can not take your call at the moment. If you want to leave us a message, then please send us an email to community@johndoe.de - We will contact you as soon as possible. For more information about us please visit our our website www.johndoe.de. Many thanks for your call.
When you get a busy signal, dial *66 to use Busy Redial and you will get a call back when the line you are calling is available. Busy Redial is available only for telephone numbers within the continental United States.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.