6.) Hola y bienvenido/a a John Doe AG, la agencia para muestras de productos. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, inténtelo de nuevo más tarde o manténgase a la espera. Gracias. Su equipo de John Doe.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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Your voicemail, which gets heard every single time someone doesn’t manage to reach you on the phone, is a prime opportunity to be marketing to your customers.
With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
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When you create a professional voicemail greeting, it can be a good idea to think about what your callers might want to know. After doing so, you can make a list of points to cover in your voice message; it might also be a good idea to write out the entire greeting on a piece of paper. The ideal message should be somewhere between 10 and 20 seconds, so you may want to time yourself repeating your message before you record it. After composing your telephone message, it can be a good idea to get a second opinion of this greeting so you can make sure it sounds professional. Writing down a voicemail greeting helps prevent mistakes when recording it.
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
When someone dials a new number, they may consider if they have got it wrong, especially when it rings through and reaches voicemail.
Do not rush your greeting – this may leave the caller feeling like they are also being hurried.
Identify Yourself—I believe identifying yourself through your voicemail greeting shows respect to everyone who calls you. It allows your callers to confirm they have dialed the right number. When people don’t include their name in their greeting, it leaves me wondering if they have something to hide. I have seen this to be true far too often.
Home Store Archive Meet Todd MENU Home Store Archive Meet Todd Make a Positive Impression With Your Personal Voicemail Greeting Click here to print Share Prefer to Listen? Play Audio Version http://littlethingsmatter.com/wp-content/mp3/03-08-10.mp3
1.) Dear Caller, all our team members are still busy with other customers, please try again later. If you have questions to our products or your order then don't hesitate to send us an Email. Our support will process your request as soon as possible. Thank you.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
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Hi, you’ve reached Customer Service. We are busy assisting other customers at the is time. Please leave a detailed message with your order number or customer ID, the reason for your call, and the best number to reach you. A Service Specialist will return your call as soon as possible.