The next level would be the my customized greetings and that is an advanced topic and will not be covered in this document. We may in the future put some information out in a how to document.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
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The pricing per voiceover is only a one-time flat $49 for up to a 100-word recording, which includes script support, uploading of your voiceover to your system and an .mp3 copy of your professionally recorded file. Our pricing for custom on-hold announcements starts at $99. All taxes and fees included.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
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Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
In order to effectively market yourself and your business, there are a few basic tools that you will need to have perfected. You may not be thinking that your telephone skills are of much importance, but a good or bad voicemail message could make or break a professional opportunity. If you find that your personal voicemail is pretty blase or not even set up yet, you might need to check out these tips and tricks to make a great personal voicemail message.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Smile. When recording your greeting, smiling will put some enthusiasm in your voice. Your callers will pick up on it and feel more comfortable when leaving you a message.
1.) Dieses Gespräch kann zur Qualitätssicherung und für Schulungszwecke mitgehört oder aufgezeichnet werden.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
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If your caller has left you a detailed message with their query, it enables you to get straight down to business when you reply.
Microsoft’s 2015 Global State of Multichannel Customer Service Report concluded that the telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%). And with so many consumers still picking up the phone, voicemail may still be necessary.