Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
With the high volume of calls many customer service centers receive daily, it is virtually a necessity to have voice mail these days. Many people will tell you they …
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"People started raising their hands. They started volunteering, 'Please take my voice mail away. It's annoying, it's redundant, I never use it anymore,' " she says.
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
5.) Todos os nossos funcionários ainda estão ajudando outros clientes. Por favor deixe uma mensagem ou envie-nos um e-mail - vamos voltar para você o mais rapidamente possível. Muito obrigado pela sua chamada - Adeus.
Listen to your messages and return your calls as soon as possible. Of all the lines of communication available (social media, text, email, etc.,) your callers resulted in picking up the phone to call you because they wanted to speak with a live person. Do them the common courtesy and give them a call back when you first have the chance.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
1.) You are connected to the mailbox of John Doe. Currently Mr. Doe can not be reached. You can call again at a later time or leave a message with your name and phone number that Mr. Doe can call you back as soon as possible.
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!
3.) Seu atendente ainda está em ligação com outro cliente. Para evitar longas esperas você pode deixar seu pedido e informação de contato. Nós lhe retornaremos o contato durante o horário de expediente imediatamente. Muito obrigado!
A VPN service provider offers the users the means to get anonymous online and protects their data. They offer various packages for their users. Since this is offered online, the customers can contact at any time, literally! Here is an example of a script for a VoIP phone service for practice.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
4.) Todos os nossos funcionários estão ajudando outros clientes. Sua ligação acaba de ser registrada e um representante vai ligá-lo de volta o mais rápido possível. Agradecemos a sua compreensão - Adeus.