Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
3.) Il s’agit de la boîte de messagerie de M. John Doe. Laissez un message ou rappeler à ce numéro plus tard. Merci pour votre compréhension.
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45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
5.) Bem-vindo a John Doe - Obrigado por sua ligação. Atualmente estamos todos em atendimento. Por favor, aguarde, lhe atenderemos em breve
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Very good article! We are linking to this particularly great content on our site. I’m impressed! Extremely useful information specially the final section 🙂 I take care of such information a lot. I was seeking this certain info for a very lengthy time.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
2.) Bienvenido/a John Doe. Por vacaciones de empresa nuestros no volveremos a estar disponibles hasta el lunes día 4 de julio de 2016. El envío de los pedidos se reanudará el 1 de noviembre de 2016. Mientras tanto nos puede enviar sus peticiones por correo electrónico [email protected] o a través de nuestro formulario de contacto. ¡Muchas gracias! de Berlín están cerradas por vacaciones. Puede contactar con nosotros de lunes a viernes de 9:00h a 12:00h y de 13:00h a 18:00h. Para cuestiones generales también puede enviarnos un coreo electrónico a [email protected]. Muchas gracias. Le deseamos que tenga un buen día. Su empresa John Doe AG.
6.) Welcome to John Doe. Due to maintenance, we can not take your call at the moment. You're welcome to write an email to [email protected]. Your mail will be answered by our employees as soon as possible. We apologize for the temporary restriction! Thank you for your understanding
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
4.) Benvenuti alla John Doe. Potete raggiugerci personalmente durante il nostro orario d’ufficio, dal Lunedì al Giovedì dalle 9am a mezzogiorno e dalle 2pm alle 4pm, e il Venerdì dalle 9am a mezzogiorno. Siete invitati a riferirci la vostra richiesta tramite e-mail a: [email protected] e vi risponderemo al più presto possibile - Grazie.
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.
The following table describes the behavior when the mailbox is set up� that is, a name and personal greeting has been recorded by the mailbox owner.
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