1.) Bienvenue chez l’AG de John Doe. Malheureusement, toutes les lignes sont occupées pour l’instant. Veuillez patienter. Nous serons avec vous.
You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
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5.) Bienvenido/a a John Doe. Gracias por su llamada. En estos momentos todos nuestros empleados están ocupados. Por favor, espere, en seguida le atenderemos.
2.) Estimado/a cliente/a, lo sentimos, en estos momentos todos nuestros representantes están ocupados atendiendo a otros usuarios. Le rogamos, tenga paciencia. Gracias.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
1. Hello and thank you for calling GetVoIP! We are closed today for the holiday, and will be back in the office tomorrow, Thursday the 14th. We apologize for any inconvenience this may cause, but expect a prompt response from us tomorrow! Happy holidays and have a great day.
Check out the following samples: One voicemail was recorded while the individual was smiling, the other was recorded when the speaker held a neutral facial expression. Can you hear the difference? Version 1: I am smiling during this recording. Can you tell? Version 2: I have a neutral expression during this recording. Makes a pretty big difference right? 6. Keep it short
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
7. “Hi, this is [your name]. I’m either on a call or away from my desk. Please leave your name, number, and a brief message and I’ll get back to you. Thank you.”
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
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For more accessibility options, see Learn how to navigate Skype for Business using accessible features.
If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.