A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
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A notarized affidavit of authenticity for your voicemails to serve legal and court needs for when you need it. Have your voicemails recorded and delivered
a standard greeting as per Option 5 minus the mailbox user's name, followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
4.) Leider befinden sich zur Zeit alle Mitarbeiter im Gespräch. Bitte haben Sie etwas Geduld, wir sind gleich persönlich für Sie da. - PAUSE - Leider sind noch immer alle Mitarbeiter im Gespräch. Bitte haben Sie noch etwas Geduld. Gerne können Sie uns auch eine E-Mail senden an [email protected]. Wir rufen Sie dann umgehend zurück.
1.) Добро пожаловать в Консультационное Агентство «Вася Пупкин и Ко». К сожалению, на данный момент все линии заняты. Пожалуйста, подождите. Совсем скоро мы будем к вашим услугам.
The first time you tap Voicemail, you’re asked to create a voicemail password and record your voicemail greeting.
5.) Dear customers, our office will be closed from December 24 through January 2. You can reach us as usual on Monday 5 January. We wish you and your family a merry christmas and a happy and successful new year..
We've been doing business with them for 5 years and we're completely satisfied with their professionalism when representing our company. I recommend Sound Telecom to anyone in need of a competent answering service.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise it’s actually is much simpler than it sounds.
Looking for more information about delivering a professional voicemail message? Click here to download our free guide, "Top Tips for Professional Voicemail Greetings" Tags: resources, tips, greetings Recent Blogs Taking Your Presentations To The Next Level With Audio and Voice April 01, 2019 Tools to Support Message on Hold Production October 12, 2018 tips (186) resources (163) message on hold (154) marketing (118) customer experience (101)
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?