Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
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Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read 19 Tips to Leave the Perfect Sales Voicemail How to Leave Sales Voicemails People Actually Want to Respond To Sales | 5 min read Get it now Download for Later Popular Features Free Meeting Scheduler App Social Media Tools Email Tracking Software Sales Email Automation Ads Software Email Marketing Software Lead Management Software Pipeline Management Tools Sales Email Templates Help Desk Software Free Online Form Builder Free Chatbot Builder Free Live Chat Software Marketing Analytics Free Landing Page Builder Free Tools Website Grader Make My Persona Email Signature Generator Blog Ideas Generator Invoice Template Generator Marketing Plan Generator Free Business Templates Industry Benchmark Data Software Comparisons Library Company About Us Careers Management Team Board of Directors Investor Relations Blog Contact Us Customers Customer Support Join a Local User Group Partners All Partner Programs Solutions Partner Program App Partner Program HubSpot for Startups Affiliate Program Facebook Instagram Youtube Twitter Linkedin Medium In Best Practices 21 Professional Voicemail Greeting Examples Share on Facebook Share on Twitter LinkedIn Contents hide Why your business needs professional voicemail greetings Professional voicemail greetings for your business cell phone number Voicemail greetings for the customer service phone number Voicemail greetings for calls received after business hours
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
7.) Willkommen bei Mustermann DE, Ihrem Spezialisten für Musterartikel. Möchten Sie eine Bestellung tätigen? Verwenden Sie bitte die Bestellabwicklung in unserem Online Shop www.mustermann.de Wir freuen uns auf Ihre Bestellung. Für alle anderen Fragen erreichen Sie unseren Service per Email info@mustermann.de Gerne beantworten wir Ihre Anfrage rasch. Besten Dank für Ihren Anruf.
1.( مرحبا بكم في .John Doe AG للأسف، كل الخطوط مشغولة في الوقت الراهن. يرجى الانتظار قليلا. سوف نكون معكم بعد قليل. 2.( عزيزي المتصل. للأسف، جميع مندوبينا مشغولون مع عملاء آخرين. يرجى الانتظار قليلا. شكرا 3.( أهلا ومرحبا بكم. من فضلك لا تغلق الخط. سيتم ربط اتصالكم في لحظات. 4.( عزيزي المتصل، لقد طلبت رقم الممارس المشترك xyz. حاليا، كل خطوطنا مشغولة. نرجوا أن تصبروا قليلا. سيتم ربطكم بأول مظف متاح في أقرب وقت ممكن. 5.( مرحبا بكم في - John Doe شكرا لاتصالكم. في الوقت الراهن، جميعنا نجري محادثات مع زبناء آخرين. يرجى الانتظار، سنكون معكم خلال لحظات.
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
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3.) Votre contact est toujours en ligne avec un autre client. Pour éviter d’attendre trop longtemps, vous êtes les bienvenus pour laisser votre demande et vos informations de contacts. Nous vous contacterons rapidement pendant les heures de bureau. Merci beaucoup !
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
2.) Para evitar longos períodos de espera, você pode deixar uma mensagem ou nos enviar um e-mail no office@mustermann.de. Entraremos em contato o mais rápido possível. Muito obrigado pela sua ligação - Adeus.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.